NPS 02 - Regional Manager - South (1) ( Permanent & Pensionable)
Location: Lusaka Province
Closing Date: August 11, 2023
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Job Description
Reporting to the Director Contributions and Benefits, the Regional Manager - South position coordinates the implementation of the NAPSA strategy in the Southern Region. The position develops the regional strategy, budget, policies and procedures and coordinates the development of the regional work plan critical for the implementation of the region strategy along set timelines and quality standards. Additionally, the Regional Manager - South coordinates the regional operations for enhanced service delivery.
Key Responsibilities
- Develop and monitor the implementation of the section strategy to direct the delivery of contribution and compliance services that support the implementation of the overall NAPSA business strategy in the administration of member funds.
- Develop and coordinate the implementation of policies and procedures in order to provide guidelines that ensure contribution and compliance are conducted in line with the NAPSA policies, and with compliance with the relevant laws and regulations.
- Develop a budget for the section derived from the section strategy and work plan, to ensure the allocation of sufficient resources critical for the implementation of the section strategy with efficiency and effectiveness.
- Develop a section work plan to facilitate the implementation of the section strategy along set timelines and quality standards.
- Develop mechanisms to resolve member complaints on contributions to enhance member confidence on the ability of NAPSA to manage member funds professionally.
- Initiate and nurture relationships with NAPSA key stakeholders to ensure NAPSA receives the support it requires in the administration of member funds with efficiency and effectiveness.
- Coordinate the management of member records and documents on contributions to ensure the records are safe, complete, accurate and updated, and easily accessible when required for decision making purposes.
- Receive and Consolidate compliance reports of the Region in the collection of contributions and other compliance activities in order to bring out gaps in performance, for management to recommend solutions to the identified gaps.
- Develop and coordinate a framework that enhances efficiency and effectiveness in the registration of employers and members, in order to grow the number of members.
- In liaison with the HR Directorate, coordinate the training and development of staff in the section to ensure the availability of competencies critical for enhanced efficiency and effectiveness in the management of contribution and compliance by the section.
Minimum Qualifications
- Grade 12 Certificate with 5 ‘O’ levels with Credit or better including English and Mathematics.
- Bachelor’s Degree in Business Administration/Finance/Accounting/Social Sciences or equivalent.
Minimum Experience Required
- Not less than seven (7) years of senior management experience in pension or insurance management in an organisation of similar size.
